Good morning everyone 🙂
I’ve mentioned My Prime Time hours in posts before, such as in my April, May & June Teaching Schedule, but what are they?
When you work for iTutorGroup, you must select and commit to 5 hours which you can do at the same time every week. These become your My Prime Time hours (MPT). These hours must be selected during the peak hour slots available in Beijing time. Committing to these hours means you are a higher priority in the scheduling and will be more likely to receive students.
What are the peak hours?
In Beijing time (GMT+8), the peak hours are 19:30-21:30 every day, as well as 08:30-11:30, and 13:30-15:30 on weekends. Be aware, peak hours can change during the year depending on student demand and holidays.
Can I change MPT hours?
Yes, but only once a month. You must do this between the 25th of the preceding month and the 24th of the current month, in order for the change to take effect for the coming month.
How do I submit a MPT schedule?
You can do this through the ‘Weekly Sessions Booking’ tab on your consultant portal. Click ‘Edit My Prime Time,’ then ‘New.’ Tick the new session hours you would like to commit to on a weekly basis, as well as write a short explanation for your reason wanting to submit a new MPT schedule.
How many hours must I book?
You must book at least 5 hours all during the peak hour slots. You can book many more, if you wish – as long as you can commit to them on a weekly basis.
Can I cancel a MPT hour?
Yes, of course. I highly recommend cancelling (any session for that matter) 1 week in advance to avoid any form of penalty and have your cancellation request approved. See below for cancelling a MPT short notice:
If you ever have any questions, feel free to email me at firstname.lastname@example.org 🙂